Frequently Asked Questions

General Questions

The Department of Rural Development - Central Province is a government organization responsible for empowering rural communities through sustainable development, infrastructure improvement, and community support services across the Central Province of Sri Lanka.

Vision: Building a prosperous life through sustainable rural development.
Mission: To improve the quality of life of rural communities and support strong community development through various initiatives and programs.

The Department serves all districts within the Central Province of Sri Lanka, including Kandy, Matale, and Nuwara Eliya districts, focusing on rural communities and development initiatives.

You can stay updated by:
  • Visiting our News section regularly
  • Checking the homepage for latest announcements
  • Following our social media channels (if available)
  • Subscribing to our newsletter (if available)

Our Services

We provide comprehensive rural development services including:
  • Infrastructure development and improvement
  • Community development programs
  • Agricultural support and training
  • Social welfare initiatives
  • Livelihood development programs
  • Rural entrepreneurship support
Visit our Services page for detailed information.

To apply for our services:
  1. Visit our Contact page
  2. Fill out the contact form with your inquiry
  3. Specify which service you're interested in
  4. Our team will respond with application procedures
Alternatively, you can visit our office in person for direct assistance.

Most of our services are provided free of charge as part of government initiatives for rural development. Some specific programs may have minimal fees or require community participation. Contact us for details about specific services.

Contact & Support

You can contact us through:
  • Phone: 081-2205593
  • Email: ruralcp2000@gmail.com
  • Address: අංක 01, ගොවිලපවත්ත, පල්ලේකැලේ, කුණ්ඩසාලේ
  • Contact Form: Submit inquiry online

Office Hours:
  • Monday to Friday: 8:30 AM - 4:15 PM
  • Lunch Break: 12:30 PM - 1:15 PM
  • Closed on weekends and public holidays
Note: Hours may vary during special occasions. Please call ahead to confirm.

We strive to respond to all inquiries within 2-3 business days. For urgent matters, please call our office directly during business hours. Email inquiries are typically responded to within 48 hours.

Technical Help

Try these troubleshooting steps:
  1. Clear your browser cache (Ctrl+F5 or Cmd+Shift+R)
  2. Try a different web browser
  3. Check your internet connection
  4. Disable browser extensions temporarily
  5. Try accessing from a different device
If the problem persists, contact us through phone or email.

Yes! Our website is fully responsive and optimized for mobile devices. You can access all features from smartphones and tablets. The mobile menu can be accessed by tapping the menu icon (☰) at the top right of the screen.

If you're having trouble submitting the contact form:
  • Ensure all required fields (marked with *) are filled
  • Check that your email address is valid
  • Verify you have a stable internet connection
  • Try refreshing the page and submitting again
  • Disable ad-blockers temporarily
If problems continue, email us directly at ruralcp2000@gmail.com

Language Support

The website is available in three languages:
  • English - For international visitors and official documentation
  • සිංහල (Sinhala) - Primary local language
  • தமிழ் (Tamil) - Secondary local language
All content, including news, services, and information pages, are available in all three languages.

To change the language:
  1. Look for the language selector in the top header (Desktop) or mobile menu
  2. Click on your preferred language: සිංහල | தமிழ் | English
  3. The page will reload in your selected language
  4. Your language preference will be remembered for future visits

If you're seeing boxes or question marks instead of Sinhala or Tamil text:
  • Your device may not have the required fonts installed
  • Update your operating system to the latest version
  • Install Sinhala/Tamil language support on your device
  • Try using a different web browser (Chrome, Firefox, or Safari recommended)
Modern browsers and devices typically support these languages by default.

Still Have Questions?

If you couldn't find the answer you were looking for, we're here to help!